jilipark Privacy Policy

When you register on jilipark, we collect the personal details you provide, including your full name, date of birth, mobile number, and a valid government-issued identification document as required for age and identity verification under Philippine regulations. We also collect transactional data each time you make a deposit or withdrawal using GCash, Maya, or any other supported local payment method, including transaction amounts, timestamps, and payment reference numbers. As you use the platform, we automatically gather technical data such as your device type, operating system, IP address, browser type, and session activity logs to help us maintain platform security and troubleshoot issues quickly. If you contact our support team, we may retain a record of that communication — including the content of messages and the resolution provided — to improve the quality of assistance we offer to players across the Philippines. Behavioural data, such as which games you access, how long you play, and the frequency of your sessions, may also be collected to support responsible gaming monitoring and to help us tailor the platform experience. All data collection is carried out in accordance with the Data Privacy Act of 2012 of the Republic of the Philippines, and we collect only what is necessary for the specific purpose identified at the time of collection. You can review what data is held about your account by contacting us at the email address listed in the footer of this page.

The personal data we collect is used primarily to operate and maintain your account on the jilipark platform, which includes processing your deposits and withdrawals, verifying your identity, and ensuring that only eligible players in the Philippines have access to the platform. We use your contact details to send you account-related communications, such as transaction confirmations, security alerts, and updates to our Terms and Conditions or this Privacy Policy — we do not send unsolicited promotional messages without your explicit consent. Technical and behavioural data helps our team detect and prevent fraudulent activity, money laundering, and the creation of duplicate accounts, all of which protect the integrity of the platform and the security of every registered player. Where required by Philippine law or by a lawful order from a competent authority, we may be obliged to disclose certain account or transaction data; in such cases, we will comply with the legal obligation and notify you to the extent permitted by law. Aggregated, anonymised data that cannot be used to identify any individual player may be used internally for product development, platform improvement, and statistical reporting. We do not sell, rent, or otherwise commercially exploit your personal data to third parties for their own marketing purposes under any circumstances. If you believe your data has been used in a way that was not disclosed to you at the time of collection, you are encouraged to raise the matter through the contact details in the footer of this page or to visit our FAQ page for guidance.

jilipark may share your personal data with carefully selected third-party service providers who assist us in delivering the platform, such as payment processors that facilitate GCash and Maya transactions, identity verification providers, and cloud infrastructure partners responsible for hosting platform data securely. Any third party that receives personal data from us is required to process that data only for the specific purpose for which it was shared, and they must maintain security standards that are at least equivalent to those we apply ourselves. We do not permit third-party processors to use your data for their own commercial purposes, and all data-sharing arrangements are governed by written agreements that include data protection obligations consistent with the Data Privacy Act of 2012. In the event that jilipark undergoes a corporate restructuring, merger, or acquisition, your personal data may be transferred to the successor entity as part of that transaction; in such a case, you will be notified and the receiving entity will be bound by the same privacy commitments outlined in this policy. We do not share your data with advertising networks, data brokers, or social media platforms. If you have questions about specific third-party processors we work with, you may contact our support team at the email address listed in the footer below. All data transfers outside of the Philippines, where they occur, are subject to appropriate safeguards as required under applicable Philippine data protection law.

We implement a range of technical and organisational security measures designed to protect your personal data against unauthorised access, loss, alteration, or disclosure, including encrypted data storage, secure transmission protocols, and access controls that restrict which staff members can view sensitive account information. Account passwords are stored using one-way hashing and are never visible to any jilipark employee; if you believe your account password has been compromised, you should update it immediately by logging in through the standard Login page. Your personal data is retained for as long as your account remains active and for a minimum period thereafter as required by Philippine anti-money laundering regulations and other applicable legal obligations — typically five years from the date of your last transaction. Once the applicable retention period has expired and no legal obligation requires further retention, your personal data will be securely deleted or anonymised in a manner that prevents reconstruction. While we take all reasonable steps to protect your data, no online platform can guarantee absolute security; you also play a role in keeping your account safe by using a strong, unique password and not sharing your login credentials with others. In the event of a data breach that is likely to affect your rights or interests, we will notify the relevant Philippine authority and, where required, inform affected users promptly. If you have concerns about the security of your account, please reach out through the contact details provided in the footer of every jilipark page.

Under the Data Privacy Act of 2012 of the Republic of the Philippines, you have the right to be informed about how your personal data is collected and processed, and this Privacy Policy is the primary document through which we fulfil that obligation. You have the right to access a copy of the personal data we hold about you, and you may submit a data access request by contacting us at the email address in the footer of this page; we will respond within a reasonable timeframe as required by applicable law. If you believe that any personal data we hold is inaccurate, incomplete, or outdated, you have the right to request that it be corrected, and we will update our records as promptly as practicable after verifying your identity. You also have the right to request the erasure or blocking of your personal data in certain circumstances, such as when the data is no longer necessary for the purpose for which it was collected and no legal obligation requires its continued retention. In cases where data processing is based on your consent, you may withdraw that consent at any time, though withdrawal will not affect the lawfulness of any processing carried out before the withdrawal. You have the right to object to certain types of processing, including direct marketing, and to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data rights have been violated. For any privacy-related query, you can also check the FAQ page for quick guidance on how to reach our support team.